FAQs For Advertisers

CONTACT EMAIL FOR ENQUIRIES

 

Please send your queries and requests to hello@sunmoontribe.com. Whilst we will endeavour to reply ASAP, this directory is currently managed by one person only, so we kindly ask that you please allow up to 48 hours for replies.

 


 

DELETING LISTINGS & ACCOUNT

 

How do I completely remove my listing and account from the directory?

If you no longer wish to be listed on the directory or would like to close your account, please email us your request and we will action it for you.

I made a mistake while creating my listing, how do I delete it and start again?

At the moment, there is no option to delete listings (it's something we are working on implementing) but you can either edit the listing or email us your request and we will action it for you. If you wish to change your primary category, please send us an email and we can change it for you.

My advertised event is over, how do I delete the listing?

Currently, there is no option to delete listings (it's something we are working on implementing) but you can email us your request and we will action it for you. Your number of event listing submissions is unlimited, so if you wish to keep the listing up post-event, please feel free to do so.

 


 

MANAGING LISTINGS

 

Where can I find my listing statistics?

Each business, event or service listing has its own set of analytics. To find this data, navigate to the relevant listing in your dashboard and click ‘Summary’. Here you will find the number of impressions, website clicks and phone views.

I can't find a suitable category for my business, event or service, can you please add it to the directory?

We are always open to suggestions for new categories to appear in the directory. If you believe we are missing your category, please send us an email and we will consider adding it in.